Taurus 3 Side Shave

I purchased this item three months ago, and it has now developed a serious fault. Although the charging light comes on, even after being left to charge for 24 hours, the item will only operate for less than one minute before the battery dies. I attempted to return the item, only to be told that returns are not possible after one month. I find this extremely disappointing, particularly as the item has clearly failed within a relatively short period of normal use. I have effectively wasted my money on an item that has not lasted even three months. I would expect a product to be fit for purpose and to last a reasonable amount of time, regardless of a one-month return policy. I would therefore ask that this matter be reconsidered and that I be offered a suitable resolution, such as a replacement or full refund. Based on my experience, I would certainly not recommend this product to other customers.